Businesses need to think critically about ethical AI and reskilling workforces for the AI era in order to drive successful outcomes, says Microsoft�s Kevin Peesker. One of the biggest challenges in artificial intelligence (AI) is not the capability of the technology itself, but the mindset and capability of businesses that use AI as well as the government decision-makers who regulate it, according to Kevin Peesker, President Worldwide Small Medium and Corporate (SMC) & Digital at Microsoft.